Dear John,
Today you made what seemed to me like the impossible happen. The little diamond moon charm that meant so much to me and my sister and was no bigger than my pinkie fingernail is in my hand.
When my sister’s necklace broke and the charm fell into the sand yesterday, we hunted for over an hour with no luck. Then a wonderful 8-year-old girl we didn’t know saw us looking and offered her help. She and her brother and father used their metal detector and sieve for at least another hour before we all decided that we had to let it go.
But I don’t let things go that easily, so when I got home, I went online and found your website. When I called, you were calm and confident. you said that if the charm was there, we would find it.
The phrase “needle in a haystack” kept running through my mind on my way to meet you. The beach is so big and the sand can bury something that small so easily, never to be seen again.
But once I was able to show you the area where the charm had fallen, it was only a matter of minutes before you turned up the spot of sand where the little charm lay, still partially buried, but sparkling in the sun. What a happy moment! I will never forget it.
Your calm, confident patience were just what was needed for the job, and I thank you from the bottom of my heart for making what seemed like the impossible happen.
Sandra