I reached out to Rick after losing my ring at a 4th of July party, back in my hometown of Philadelphia. He was scheduled to come out the next day, yet the weather did not cooperate. Since I no longer live in the Philly area, I unfortunately had to wait until Labor for a redo. Rick came out to the spot on the property where I knew I lost my ring, and in 30 seconds the ring was found. Thank you again for communicating with me and for locating my ring – very happy!