I received a call at 7am from Katlin apologizing for the early call. It is important to me to get a call as soon as possible, even a half hour can make a difference between a successful or unsuccessful search for losses on So.Calif. beaches.
The caller ID showed the the phone number was a Massachusetts number. Katlin was calling from her friends phone because she lost her iPhone the night before in the sand. I held my breath hoping it wasn’t a location across town. When I asked her where the phone was lost, she told me Newport Dunes Resort. Perfect, I live within 2 blocks from where she knew it had dropped in some soft sand.
Smart phones hold a lot of personal information but this loss so important because it had Katlin’s credit card and her photo ID. She would need all these for her flight home the next day. We met on the beach a half hour later. The security guard asked what we were doing and sarcastically said good luck. She put me right in the general area. Ten minutes later Katlin had her iPhone with all her important cards. I made it a point to show the security guard that we did have good luck.
It was a pleasure to help Katlin find her phone and to hear how she didn’t know our service existed until she googled lost iPhone in the sand.